Join our internal Operations team at Staffinc and seize the opportunity to contribute and grow within our dynamic environment!
About Staffinc
Staffinc is Indonesia’s leading digital staffing platform, providing end-to-end workforce solutions:
Staffing: From recruitment to payroll management.
HR System: Simplified hiring, payroll, and benefits.
Procurement & Rental: Essential tools and equipment for workers.
Since 2018, Staffinc has empowered 1.7 million+ workers in 350+ cities, combining people and technology for real impact.
Job Descriptions:
1. Governance & Standardization
- Develop, maintain, and update operational documents (SOPs, policies, work instructions).
- Ensure operational processes comply with both internal standards and external standards (e.g., ISO 9001, ISO 27001).
- Support internal and external audit activities, including follow-up on audit findings (Corrective & Preventive Actions).
- Deliver training, awareness, and communication on policies and standards.
2. Control & Risk Mitigation
- Monitor compliance of BUs with company policies and procedures.
- Identify gaps or risks within operational processes.
- Provide recommendations to improve process quality and compliance.
3. Operations Excellence Contribution
- Participate in cross-BU improvement projects (process optimization, cost efficiency, digitalization).
- Support the development, monitoring, and evaluation of operational KPIs.
- Assist with benchmarking best practices across BUs.
4. Documentation & Reporting
- Manage the repository of company policies and operational procedures.
- Prepare reports on audits, compliance monitoring, and process improvement initiatives for management.
Job Requirements:
- Bachelor’s degree, preferably in Industrial Engineering, Management, related fields.
- 2 - 4 years of experience in operations, governance, audit, ISO, quality management, or process improvement.
- Experience in handle ISO related Process
- Certification (advantage): ISO 9001 Lead Auditor, ISO 27001 ISMS, Lean Six Sigma, or other related certifications.
- Strong understanding of ISO standards (9001, 27001) and audit practices.
- Proficient in drafting and managing documents (SOPs, policies, audit reports).
- Analytical and problem-solving skills to identify process gaps and solutions.
- Detail-oriented, systematic, and accurate.
- Strong collaboration skills to work across teams.
- Proficiency in English for documentation and communication.
Behavioral Competencies:
- Ownership: capable of managing end-to-end governance, audit, and improvement processes.
- Adaptability: flexible to rotate into KPI monitoring, improvement projects, or governance as needed.
- Communication: able to clearly communicate findings and recommendations to stakeholders.
- Continuous Improvement Mindset: consistently seeks opportunities to make processes more effective and efficient.