Operations - Holding

Area Lead Makassar (Talent Pooling)

South Jakarta, Jakarta
Work Type: Contract
  • Review staffinc services performance for every project in appointed area

  • Responsible for supporting project fulfillment, monitoring, managing, training and offboarding 

  • Create regular reports related to metrics and what is happening in workers and clients

  • Build and execute engagement programs, especially for workers, such as building forums, creating program engagement, or actively conducting focus group discussions with workers to collect crucial on-the-ground insights, hold development discussions, provide meaningful redirection, and reinforce feedback in a psychologically safe and supportive manner.

  • Build a good relationship with government officials, local communities, and stakeholders related to them, and act as a Staffinc representative if any issue’s related to government, local communities, or stakeholders.

  • Contribute to the long-term growth and sustainability of the organization by identifying opportunities for expansion within the area.

  • Coordinate with internal stakeholders, PMOs, or Clients for day-to-day escalated issues around clients and workers

  • Participate in creating a SOP for every project

  • Regularly visit workers or clients related to engagement programs or client relations, depending on score of the area they oversee.


Specification

  • Having a minimum of 3 years experience in Sales

  • Diploma degree

  • Experience in community development and initiatives (building forum, creating program engagement or events, etc)

  • Excellent communication, negotiation, and writing skills

  • Ability to work outside working hours if there are any cases (accidental, criminal or critical)

  • Good knowledge for demography, characteristics, and culture in the area responsibility

  • Strong problem-solving skills and decision-making skills

  • Having a minimum 2 years of relevant work experience in the specific industry or related field

  • Strong leadership skills and management abilities, with the ability to lead, motivate, and develop workers

  • Willingness to travel as required, depending on scope of the area they oversee

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