Project Operations

Project Operations Staff

South Jakarta, Jakarta
Work Type: Contract

Job Description

Project Planning

  • Assist the Project Management Officer (PMO) in gathering workforce requirements and project objectives from clients.
  • Support the development of comprehensive project plans, including scope, goals, deliverables, timelines, and resource allocation.

Project Monitoring and/or Execution

  • Coordinate with the PMO to ensure projects are executed on time and within budget, including tasks related to recruitment, compensation & benefits, and worker engagement.
  • Track project milestones and progress, providing regular updates to the PMO.
  • Assist in making adjustments to project workflows to address issues and maintain progress.

Client Management (Supporting Role)

  • Support the PMO in client-facing activities, such as preparing updates, reports, and presentations for client meetings.
  • Help ensure client satisfaction by providing operational data and updates to the PMO for client communications.

Stakeholder Management

  • Facilitate clear and concise communication between all stakeholders, as guided by the PMO.
  • Assist in task delegation and resource assignments to ensure smooth team operations.

Workers Management

  • Act as a trusted partner for workers/agents by addressing inquiries and supporting day-to-day operations.
  • Maintain strong relationships with workers/agents by communicating updates, opportunities, and work-related information.
  • Support conflict resolution and mediation efforts in collaboration with the PMO.


Job Requirements

  • Domiciled in Jakarta
  • Proactive, fast response and a good problem solver.
  • Solid communication and stakeholders management skills.
  • Self-starter, and able to work under pressure in a fast-paced environment
  • Minimum educational background with bachelor’s degree (S1) from reputable university
  • Freshgradutes are open to apply
  • Excellent in Ms. Excel or GSheet.
  • Had experience in account management (is a plus).
  • Had experience in end-to-end recruitment process (is a plus).
  • Basic knowledge in Compensation & benefit calculation and Labour Laws (is a plus).
  • Had leadership experience (is a plus).

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